What is FAQ?
First things first. FAQ (frequently asked questions) is a list of most common queries and answers to them. This format is widely used online and usually is more of a low-priority section on the website. At the same time, for blockchain projects during an ICO an FAQ is a key and irreplaceable document.
What is it used for?
FAQ for an ICO exists in two formats, each with its own function:
- A short version for the website provides the answers to the potential questions before they are raised by community.
- A detailed document with all questions which might (and do) come from potential investors, journalists, bloggers and other community members. It helps community managers to answer the questions quickly and consistently.
How those two documents differ apart from size and how to create them – in our next tips.